NOC Technician Featured
- San Diego, California
- Job ID
NOC Technician job at ViaSat in San Diego CA
Description, duties, responsibilities
San Diego CA
US and coalition military forces count on ViaSat for secure satellite and wireless networking systems and services that deliver reliable affordable communications beyond the reach of traditional wired networks. During the chaos of combat warfighters need fast secure communications and instant access to information. ViaSat helps warfighters and commanders access and share trusted intel from any location to make better decisions faster. As the worlds leading experts in high-capacity satellite communications military-grade cybersecurity and line-of-sight data links we apply fearless innovation unconventional thinking and ingenuity to bring game-changing life-saving capabilities to warfighters on the battlefield. No matter where the mission goes across air land or sea ViaSat keeps service members connected with real-time access to video voice and data communications.
Are you the go-to person when theres a tough technical problem that leaves others scratching their heads? Do you enjoy interacting with diverse people to help them resolve a variety of complicated networking RF or satellite communication issues? If so maybe its time to consider bringing your career to ViaSat as a NOC Technician working in our NOC.
You are a proactive savvy technician who handles customer-related systems including VSAT hub VSAT remote and RF chain to name a few. Because customer service and communication is key to success you take pride in troubleshooting outages informing customers of any communication loss/outages and then working to resolve their issues by dispatching service when necessary. You understand that follow-up keeps customers happy so you test the repair verify with the customer and create the documentation. As a team player you will escalate the more difficult time-consuming problems and document all network outages calls and solutions in the trouble ticket database.
+ 2+ years in a technical customer service role dealing with technologies like networking/networks UNIX RF or Satellite communications
+ Must be willing and able to work rotating shifts.
+ Associates Degree in a technical discipline or equivalent experience.
+ US government position. US citizenship required.
+ Willingness to apply for a secret clearance as soon as administratively feasible (interim clearance must be granted prior to start date)
+ Ability to travel up to 10%.
+ Proficiency in RF networking and Unix technologies.
ViaSats corporate headquarters in Carlsbad is just a hop and skip away from the beautiful Pacific Coast. The campus feeling and entrepreneurial spirit can be felt in the hallways as well as the sand volleyball courts.
Do you hear an opportunity knocking on your door? Why not submit your resume and see where this road takes you? Its easy and only takes a few minutes. We look forward to hearing from you.
ViaSat is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status verification of such status will be required upon accepting employment.
ViaSat Company Overview
ViaSat is in the business to connect the world. As a global broadband services and technology company, we are connecting international communities to the internet by offering residential internet service; enabling passengers and operations crews to stream high-bandwidth media, applications, and content when traveling globally on commercial, business or government aircraft and maritime vessels; and empowering international warfighters on the front lines of battle with real-time, secure internet-based intelligence, surveillance, and reconnaissance for high-requirement missions. We deliver and protect information – when and where it is needed most with our trusted communications ground systems, infrastructure, and services.