Business Systems Analyst Operations Featured
- San Diego, California
- Job ID
Business Systems Analyst Operations job at ViaSat in San Diego CA
Description, duties, responsibilities
Business Systems Analyst - Operations
San Diego CA
ViaSat is in the business to connect the world. As a global broadband services and technology company we are connecting international communities to the internet by offering residential internet service; enabling passengers and operations crews to stream high-bandwidth media applications and content when traveling globally on commercial business or government aircraft and maritime vessels; and empowering international warfighters on the front lines of battle with real-time secure internet-based intelligence surveillance and reconnaissance for high-requirement missions. We deliver and protect information when and where it is needed most with our trusted communications ground systems infrastructure and services.
As a key member of Operations Business Systems team you will work closely with Operations Quality IT Engineering and Business unit functions to develop and implement the processes systems and technologies to enhance business performance. A successful candidate will bring a wealth of Process Systems and IT experience and be able to quickly understand the specific business needs of ViaSat.
+ Provide business leaders with clear awareness of current state process and system capabilities as part of collaborating in the development of future state business process in the area of fulfillment global logistics and after market services.
+ Support the implementation of system upgrades and new implementations that enable more robust and scalable process.
+ Support internal and external customers with system issue support.
+ Promote assist and develop written policies and procedures and publish on ViaSat Intranet.
+ Provide operational analysis and reporting to Operations functional leaders Programs Finance and others.
+ Participate in continuous improvement actions through data analysis and creation of metrics.
+ Stay current on business systems technologies relevant to these business systems.
+ 3+ years of experience in an analytical role supporting Oracle R12 ERP in the areas of Installed Base Order Management MES Shipping Inventory WMS and TMS
+ Experience in global logistics distribution and fulfillment mgmt.
+ Technical knowledge of the underlying database table structures and a working knowledge of Oracle workflow and SQL/PL SQL. Ability to write and troubleshoot queries and views.
+ Has an understanding of customer service returns processing and serialized RMA handling.
+ Knowledge of various B2B methods and technologies.
+ Understanding of data requirements gathering and ability to translate business requirements from stakeholders to a technical development team.
+ Possess excellent communication and interpersonal skills with the ability to collaborate and effectively engage with individuals at all levels within the organization.
+ Exercises judgment within generally defined practices and policies.
+ Adept at process mapping physical and transactional flows.
+ Has an understanding of a serialized RMA channel.
+ High analytical aptitude capable of interpreting data to identify trends.
+ Ability to work independently while maintaining an organized and systematic approach to task completion.
+ Bachelors of Science in Business Information Systems or related fields. May substitute applicable equivalent experience.
+ Proficiency in MS Office Suite.
+ Permanent Resident required or US Citizenship is required.
+ Up to 10% travel
+ Experience with average costing and project accounting.
+ Experience with reporting and analytical tools such as OBIEE Alteryx and Tableau.
+ Knowledge of Oracle ERP in the areas of Supply Chain and Discrete Manufacturing
+ Experience with product licensing and warrantees in Oracle.
+ Experience running service requests within Oracles support portal
Our Carlsbad CA office is just 30 minutes north of San Diego and 5 minutes from the beach. We know there is more to life than work and with full gym access volleyball/basketball courts and meal services onsite.
Are you ready to take the next step in your Engineering career where you will thrive and enjoy coming to work? Then submit your resume. It only takes a few minutes and could start you on your new path to a fulfilling career at ViaSat. We look forward to hearing from you.
ViaSat is an EEO/AA/Disability/Protected Veteran Employer. U.S. Citizenship or Lawful Permanent Residence status may be required for certain positions. For positions requiring U.S. Citizenship or Lawful Permanent Resident status verification of such status will be required upon accepting employment.
ViaSat Company Overview
ViaSat is in the business to connect the world. As a global broadband services and technology company, we are connecting international communities to the internet by offering residential internet service; enabling passengers and operations crews to stream high-bandwidth media, applications, and content when traveling globally on commercial, business or government aircraft and maritime vessels; and empowering international warfighters on the front lines of battle with real-time, secure internet-based intelligence, surveillance, and reconnaissance for high-requirement missions. We deliver and protect information – when and where it is needed most with our trusted communications ground systems, infrastructure, and services.