 United
Airlines Flight Attendant Career Information
United Airlines Flight Attendant Career
Information
We are pleased you have expressed an interest
in the United Airlines Flight Attendant training program.
United is proud of the outstanding in-flight service provided
by their Flight Attendants world wide. To maintain this
quality of service our selection standards are high. The
following information will acquaint you with the general
qualifications, selection process and training program.
Please also see our
Career Guide and
Core Competencies for additional information.
Professional Image
A neat, well groomed appearance is essential for the
true look of a professional.
Duties
Flight Attendants are responsible for the safety and
service of our passengers. Duties Include food and beverage
service, assisting passengers with disabilities, answering
inquires and operating mechanical and safety equipment.
Age
Applicants must be at least 19 years of age.
Foreign Language
To support our international expansion, we give preference
to candidates who speak at least one language in addition
to English. Preferred languages are those spoken in Asia,
Europe or Latin America. Candidates may be required to demonstrate
basic conversational ability.
Domicile & Relocation
Upon completion of training, graduates are assigned to
one of our domiciles - New York, Washington D.C., Chicago,
Denver, Los Angeles, San Francisco, Seattle, and Honolulu.
While we attempt to give graduates a choice of initial assignments,
preferred choices are not always available. Flight Attendants
are eligible to request a transfer after six months to any
of our domestic or international domiciles which include
London, and Taipei. (Domicile locations change from
time to time as new locations open and existing location
are scaled down or closed).
Selection for Flight Attendant Training
The selection process usually involves two interviews.
The initial interview is conducted at one of the major cities
served by United Airlines. The most competitive candidates
are invited to our Executive Offices in Chicago for final
evaluation. Prior to training, candidates must successfully
complete a physical examination.
The Flight Attendant Training Program
Those selected for training must successfully complete
a 7 week tuition-free training program at our Flight Attendant
Training Center in suburban Chicago, Illinois. Free room
and board are provided. Training includes classroom work,
homework and training flights on weekends. Topics covered
are aircraft equipment familiarization, food and beverage
service, emergency procedures, first aid, etc. Methods of
instruction vary but the emphasis is on participative, practical
application. Progress in learning is evaluated by written
and practical evaluation.
Height
5 feet 2 inches to 6 feet.
Vision
Vision correctable to 20/30 with contacts or glasses.
Citizenship
U.S. Citizen or alien with the legal right to accept
employment in the United States.
Education & Work Experience
We require at least a high school diploma or equivalent.
Work experience involving customer service is a plus.
Reserve Status
New Flight Attendants are assigned to reserve flying and
must be able to fly at all times when "on-call", often with
as little as 4 hours notice. Reserve Flight Attendants receive
a minimum of 11 days off each month. Seniority at the domicile
determines how long a Flight Attendant will be assigned
to reserve. New Flight Attendants should expect to fly reserve
for the first several years of employment.Personal Travel
New employees, spouse, and dependent children are eligible
for unlimited passes to travel United Airlines extensive
route structure. Pass travel requires a small service charge
for each trip taken. Parents are also entitled to one pass
per year. During the first six months of employment unlimited
personal travel is available at a 75% discount.
Flight Attendant Uniforms
A Flight Attendant must purchase the first uniform set
at a cost of approximately $700.00. Most new Flight Attendants
choose to pay for the uniforms by payroll deductions.
Flight Attendants are paid based on the number of hours
flown per month. Our pay scale is negotiated with the Association
of Flight Attendants and is highly competitive with other
major airlines. Expense money is paid for each hour a Flight
Attendant is away from his / her home base. Hotels on layovers
are provided by United Airlines.
Benefits
Flight Attendants receive n extensive benefit package
including company paid medical and dental insurance, pension
plan and paid vacations. An employee stock purchase plan,
401(k) plan and credit union are available for those who
wish to join. The medical and dental coverage also applies
to an employees spouse and dependent children.
Next Career Description -
MANAGEMENT MANAGER WORKERS COMPENSATION >>>
Aviation
Salary, Wages & Pay information >>>
To eliminate any confusion, all positions in the aviation industry are regarded as customer service oriented positions. Every second an employee spends with a customer or potential customer is critical. Most customers choose to buy, fly, or purchase based on the quality of service received. Customers may never see you, but they will remember their telephone conversation, the comfort of their flight, and the way their baggage or package arrived; safely, timely at the correct destination. They will thank you by buying, flying, and purchasing from your company over and over again.
|
