Airline Lineperson Jobs

Airline Lineperson Duties

Linepersons are employed by fixed base operators (FBO's) and handle a variety of duties. The lineperson meets the arriving aircraft, guides it to and secures in it in the appropriate parking area, fuels and services the plane, inspects the craft for low tire pressure or fluid leaks, and generally serves as the FBO greeter. The lineperson at an FBO has a lot more customer contact than at a large airline, since at a smaller facility the pilots and passengers expect more personal service. Many times linepersons will also coordinate rental cars, catering, and other services for pilots and passengers.

Airline Lineperson Qualifications

A lineperson position is the typical way to enter the FBO market as well as into the air industry in general. Most linepersons are just starting their aviation careers. Experience is not required, although a few years of solid work history is a definite advantage. People skills are a must since dealing with customers is second only to taking care of aircraft. Most positions are not advertised, so don't hesitate to just show up at your nearby FBO. Average starting salary: $7 to $12 an hour.

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To eliminate any confusion, all positions in the aviation industry are regarded as customer service oriented positions. Every second an employee spends with a customer or potential customer is critical. Most customers choose to buy, fly, or purchase based on the quality of service received. Customers may never see you, but they will remember their telephone conversation, the comfort of their flight, and the way their baggage or package arrived; safely, timely at the correct destination. They will thank you by buying, flying, and purchasing from your company over and over again.