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Apply for Customer Service Agent job at Great Lakes Aviation today Job Title job at Company
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Customer Service Agent

Great Lakes Aviation
Riverton, WY
United States

Accountable to: Station Manager

Position Summary: Implements daily operation of station activity while providing excellent customer service focusing on safety and efficiency. Performs all duties in compliance with company policies/procedure and FAA/TSA regulations.

Areas of Accountability/Essential Functions:

  • Performs all duties in accordance with company policies and procedures, including the Standard Operation Manual (SOM); complies with all applicable Federal Aviation Administration (FAA) and Department of Transportation (DOT) regulations
  • Represents Great Lakes Airlines in a professional manner at all times; reports to work in Company-approved uniform
  • Interacts professionally with passengers, coworkers, and the public
  • Communicates pertinent information to passengers, supervisors, managers, and other outstations/Hubs with a need-to-know in a timely manner
  • Completes ticketing functions (boardi...
    Customer Service Agent job at Great Lakes Aviation
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