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Apply for Customer Service Specialist job at Flight Aware today Job Title job at Company
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Customer Service Specialist

Flight Aware
Houston, TX 77046
United States

As a Customer Service Specialist, you will assist FlightAware customers and users with technical issues, general queries, as well as handle initial sales and commercial services inquiries. Relocation is not offered for this position. Position hours are non-standard business hours (late night shift and over night shift) to work with international customers.

Responsibilities and Requirements

Interact with customers and users via e-mail, telephone, and FlightAware's online discussion forums. You will serve as a technical support representative, customer service representative, as well as a liason between customers and the engineering & sales teams.

  • Present an articulate and professional "face" on behalf of FlightAware.
  • Use FlightAware web-based support system to assist users.
  • Answer telephone calls, provide technical support.
  • Promptly handle sales queries and requests.
  • Find solutions for problems you ma...
    Customer Service Specialist job at Flight Aware
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