Airline Flight Attendant Duties - Qualifications

Airlines require their flight attendants to meet certain minimum age, education, and physical requirements, which vary somewhat from airline to airline. The minimum age requirement is usually 19, but most airlines like attendants to be at least 21 years old. A high school diploma or its equivalent is required, but many airlines now require two years of college or experience working in customer service. Almost 50 percent of all flight attendants are now college graduates, and 70 percent have some college education.

Most airlines require attendants to be height-weight proportionate, and even have certain maximum weight allowances depending on height. Applicants should also be well groomed and wear only conservative jewelry. Men must have their hair cut above the collar and be clean-shaven, although a mustache usually is allowed. Corrected vision either with contact lenses or glasses is also now acceptable for flight attendants.

The History of Flight Attendants

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Customer Service Orientation
Successful applicants must genuinely enjoy providing caring, professional customer service. This is an expectation to provide outstanding service to customers not only to the first customer of each day, but every customer throughout the day. Customers at the end of the day should receive the same high level of service as the customers at the beginning of your day, even though you may have been on duty 14 hours or more.