Air Traffic Controller

As employees of the FAA, air traffic controllers coordinate the flight patterns of all aircraft in the sky at any given time. It is their responsibility to make sure airplanes stay on the routes they have been cleared for and that aircraft remain a safe distance apart. They are also responsible for coordinating the traffic of incoming and outgoing flights from airports.

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Customer Service Orientation
Successful applicants must genuinely enjoy providing caring, professional customer service. This is an expectation to provide outstanding service to customers not only to the first customer of each day, but every customer throughout the day. Customers at the end of the day should receive the same high level of service as the customers at the beginning of your day, even though you may have been on duty 14 hours or more.