Director Customer Service and Support Jobs

Director Customer Service and Support Duties

Aviation Interiors: Director of Customer Service Job Summary: Directs, plans, organizes and controls all customer support, service and field support and spare pricing activities. Directs and leads the Customer Support Group, which has the responsibility of responding to and taking a pro-active approach to technical support requirements and customer training. Directs and leads the customer service group, which has the primary responsibility for order entry and administration. Directs and leads estimating/pricing staff. Acts as primary focal point between the Company and customers with respect to support and service activities. Acts as liaison between customer and various company departments. Implements and monitors process for achievement of 100% customer satisfaction. Job Q...
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Integrity and High Ethical Standards
Successful applicants are expected to be honest and ethical. You may be responsible for inventorying and handling valuable equipment, as well as collecting, managing cash and credit sales. You must have a high work ethic and standard. Your treatment of customers and co-workers is expected to be truthful and sincere.