Charter Operations Specialist Jobs

Charter Operations Specialist Duties

Job Location: Purchase NY



Job Purpose:
Ensure commercial and AMC charter customers comply with contractual requirements. Proactively resolve issues before aircraft ferry into position. Verify invoice accuracy and prepare code sheets for approval by designated approvers for invoices processed within the CBU. Manage the AMC reimbursable process.

Duties and Responsibilities:
Act as a central point of contact for the commercial charter customers after contracting
Advise charter customers of contractual requirements and AAWW station contacts
Work with commercial charter customers to ensure cargo is prepared based on our specifications
Work with AMC to facilitate charters to new destinations
Track and verify customer completion of cargo build-up...
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Customer Service Orientation
Successful applicants must genuinely enjoy providing caring, professional customer service. This is an expectation to provide outstanding service to customers not only to the first customer of each day, but every customer throughout the day. Customers at the end of the day should receive the same high level of service as the customers at the beginning of your day, even though you may have been on duty 14 hours or more.