Ticket Auditor Jobs

Ticket Auditor Duties

Brief Job Description:
The Customer Relations Representative will accept the responsibility of promoting a positive and productive relationship with AirTran Airways Crew Members and passengers. The Representative must be goal oriented and flexible in accepting assignments. Responsibilities may include support for Fight Interruption Call Center Operations or Written Correspondence. Serves as a customer advocate in the decision making process while maintaining AirTran Airways’ goals.

Responsibilities:
Demonstrate an empathetic approach to solving customer issues.
Maintain department operational goals.
Demonstrate an approach that conveys ownership of the customer’s problem.
Maintain a record of issues expressed by our customers and actions taken.
Answer internal...
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Communication Skills
Applicants must be able to deliver a clear and accurate message in a manner that is appropriate for the individual or audience. It also includes the ability to share information openly and honestly in a respectful way. Actively listening and presenting concepts in an organized fashion which enables an understanding of your message is one of the keys to effective communication skills. Additionally, you should be able to communication in a calm fashion during stressful situations.