Customer Service Supervisor - Station Op Jobs

Customer Service Supervisor - Station Op Duties

Customer Service Supervisor - Station Operations Division (24413) ATA Airlines is looking for a candidate for a full-time position, based in Honolulu, HI, for the Station Operations Division. Minimum skills required for this position are: Minimum Skill Requirements: 1. High School Diploma or G.E.D. equivalent. 2. Three years customer service and operations experience. 3. Strong working knowledge of ticketing scheduled service, PNR creation, sales reporting and revenue handling. 4. Excellent verbal and written communications skills. 5. Ability to lead, counsel, guide and facilitate employees and contracted staff. 6. Demonstrated ability to work well with minimal supervision. Primary Duties and Responsibilities of Position: 1. Maintain safety, security and FAR requirem...
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Communication Skills
Applicants must be able to deliver a clear and accurate message in a manner that is appropriate for the individual or audience. It also includes the ability to share information openly and honestly in a respectful way. Actively listening and presenting concepts in an organized fashion which enables an understanding of your message is one of the keys to effective communication skills. Additionally, you should be able to communication in a calm fashion during stressful situations.