Supervisor Customer Service (Airport Operations) Jobs

Supervisor Customer Service (Airport Operations) Duties

Requirements

I. Position Summary:
The Supervisor oversees all aspects of customer service operations including Customer check-in tagging baggage boarding of flights loading of baggage connecting Customers irregular operations cleaning of aircraft and meeting arriving flights. The Supervisor also provides leadership and technical support to Customer Service Crewmembers as well as foster growth and development based on the JetBlue values while providing excellent customer service.

II. Essential Functions:
• Provide leadership and technical support to Customer Service Crewmembers
• Provide daily shift briefings and reports
• Evaluate daily manpower assign teams and ensure maximum coverage
• Monitor Crewmember performance and take corrective action as...
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Professional Image
Successful applicants must be professional and pleasant in both image and demeanor and adhere to any on-the-job uniform regulations. You must uphold the image of your company performance, productivity, public image, and branding.  Some of these standards include:

• A conservative hairstyle; natural looking with no extreme shape or color.
• Make-up appropriate for daytime business wear.
• Nails are to be well groomed.
• Jewelry is to be conservative.  No more than 2 earrings per ear.  Men may not wear earrings.  Nose, tongue, or eyebrow jewelry may not be worn.