Supervisor Customer Service (Airport Operations) Jobs

Supervisor Customer Service (Airport Operations) Duties

Requirements

I. Position Summary:
The Supervisor oversees all aspects of customer service operations including Customer check-in tagging baggage boarding of flights loading of baggage connecting Customers irregular operations cleaning of aircraft and meeting arriving flights. The Supervisor also provides leadership and technical support to Customer Service Crewmembers as well as foster growth and development based on the JetBlue values while providing excellent customer service.

II. Essential Functions:
• Provide leadership and technical support to Customer Service Crewmembers
• Provide daily shift briefings and reports
• Evaluate daily manpower assign teams and ensure maximum coverage
• Monitor Crewmember performance and take corrective action as...
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Cultural Sensitivity
Successful applicants must possess a high degree of cultural sensitivity and exhibit respect for diversity of all types. This means you must be fair, balanced and considerate towards all people. Your cultural sensitivity is demonstrated by your ability to adapt and effectively manage circumstances related to cultural differences, and identifying potential problems relating to diversity and seeking out solutions.