Duty Manager Jobs

Duty Manager Duties

Responsibilities:
Develop Crew Member skills and evaluate performance
Ensure compliance with regulations policies and procedures pertaining to airport functions
Maintain appearance and condition of facilities used by customers
On-time performance

Qualifications:
High School Diploma
Must have 2-3 yrs customer service management experience in high volume environment
Leadership skills/experience ability to direct and motivate staff
Excellent communication skills both verbal and written
Ability to work a flexible schedule including evenings weekends and holidays
Able to complete Ground Security Coordinator/Complaint Resolution Officer training
Travel As required by business need
Proficiency in using Microsoft Office (Word Excel Power...
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To eliminate any confusion, all positions in the aviation industry are regarded as customer service oriented positions. Every second an employee spends with a customer or potential customer is critical. Most customers choose to buy, fly, or purchase based on the quality of service received. Customers may never see you, but they will remember their telephone conversation, the comfort of their flight, and the way their baggage or package arrived; safely, timely at the correct destination. They will thank you by buying, flying, and purchasing from your company over and over again.