Customer Support Engineer Jobs

Customer Support Engineer Duties

Customer Support Engineer
Two Customer Support Engineering positions needed for a major aerospace company with education and experience in:

- one with a background in Aeronautical Structures mainly airframe
- one for AMS (Air Management Systems) and Engine / APU systems
Position Responsibilities
- Ensures technical support to company clients and operators (regional and main carrier airlines).
- Analyzes and evaluates service bulletins reports and technical publications for repair/changes parts components and/or system replacement.
- Analyzes issues/matters related to aircraft structure or AMS systems.
- Translates and analyzes operator and reliability reports and terminology and make technical recommendations.
- Presents and discusses alternative solu...
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Communication Skills
Applicants must be able to deliver a clear and accurate message in a manner that is appropriate for the individual or audience. It also includes the ability to share information openly and honestly in a respectful way. Actively listening and presenting concepts in an organized fashion which enables an understanding of your message is one of the keys to effective communication skills. Additionally, you should be able to communication in a calm fashion during stressful situations.