Customer Service Agent - (BOS) 032524 Jobs

Customer Service Agent - (BOS) 032524 Duties

Location: Boston
Part-Time

Duties and Responsibilities:

Expedite customers by checking bags assigning seats and ticketing as needed

Communicating with customers and co-workers on all aspects of flights

Must be in compliance with Customer Service Agent Image appearance guidelines as outlined in the Airport Services Employee Handbook Addendum

Assisting with unaccompanied minors

Following all rules and regulations regarding ADA policies

Walk 200 yards or more from ticket counter to the gate to meet and board or deplane aircraft (includes climbing stairs)

Complete details of flight closure including counting and accurate data entry

Hearing sufficient to communicate on a two-way radio

Complete security checks and search...
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Established Values System
Successful applicants must be primarily self-motivated and have the ability to work unsupervised. Self-satisfaction must be found by treating others well, since feedback will come more often from customers than from supervisory personnel. This will allow you to maintain high standards even under pressure from peers to relax those standards. You must be self-confident and take responsibility for your actions, preferring to earn rewards rather than expecting entitlements.