Customer Assistance Rep-Full-time/Part-T Jobs

Customer Assistance Rep-Full-time/Part-T Duties

Position Location: Philadelphia, PA
Reference Number: DMCAR-PHL
Department: Customer Service
Requirements You must be customer service oriented and able to interact with customers and fellow employees in a professional manner. You must be able to assist customers needing special assistance including the boarding and deplaning of non-ambulatory special assist passengers between the passenger’s seat and the aircraft threshold, assisting, boarding and deplaning unaccompanied minors. You must be able to meet the physical demands of the position which include assisting passengers and the lifting of up to 70lbs. (Duties vary among airport positions but may involve regular lifting of bags weighing up to 70 lbs.). You must possess a valid driver’s lic...
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To eliminate any confusion, all positions in the aviation industry are regarded as customer service oriented positions. Every second an employee spends with a customer or potential customer is critical. Most customers choose to buy, fly, or purchase based on the quality of service received. Customers may never see you, but they will remember their telephone conversation, the comfort of their flight, and the way their baggage or package arrived; safely, timely at the correct destination. They will thank you by buying, flying, and purchasing from your company over and over again.